Privacy Policy for CSI Ohio
Effective Date: 10/03/2024
At CSI Ohio, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect personal information directly from you when you:
Request a quote or book a service.
Contact us via phone, email, or our website.
Sign up for newsletters or other communications.
The types of personal information we collect may include:
Name
Contact details (phone number, email address, physical address)
Payment information (for billing purposes)
Service preferences and history
2. How We Use Your Information
CSI Ohio uses your information to:
Provide cleaning services and manage service requests.
Communicate with you regarding your appointments or inquiries.
Process payments and manage billing.
Improve our services, customer experience, and website functionality.
Send promotional materials or special offers if you opt in.
3. Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us with:
Processing payments
Managing customer relationships
Providing marketing services (if applicable)
We may also disclose your information when required by law or to protect our rights and the safety of others.
4. Data Security
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. This includes maintaining secure servers and using encryption where appropriate.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking
Our website may use cookies and similar tracking technologies to enhance your user experience. These technologies collect information about how you use our website, such as pages visited and time spent on the site.
You can disable cookies through your browser settings, but this may affect certain functionalities on our website.
6. Your Rights
You have the right to:
Access, correct, or delete your personal information.
Opt-out of receiving promotional communications at any time.
Withdraw your consent to our data practices, where applicable.
To exercise any of these rights, please contact us
7. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
CSI Ohio
Phone: 330-445-6904
Address: 3612 Erie Ave SW Massillon, OH 44646